Blog Archives

What’s the Word on the Street?

Thank-You

Hey, we’re always telling you how awesome we are – how we have the best brands and greatest selection, how our customer service is top notch and our prices can’t be beat – but don’t just take our word for it! Listen to our customers and what they have to say – they’d know better than us, right? Here’s the word on the street:


My husband and I recently purchased a living room sectional and two recliner chairs, We are very pleased with our purchases. We had bought 2 recliners 18 months ago. They were terrible. They were difficult to use and did not stay in the reclining position. We spent a great deal of time at Suburban finding just the right one. Actually we had a couple that we were interested in, all American made. We are super happy with our choice. They are very comfortable, really soft micro fiber fabric. We were able to choose our fabric at no additional cost, plus we were able to have them made in swivel recliner style. Our sectional is exactly what we wanted. Elise spent a great deal of time with us helping us make our decision. The furniture was delivered at two different times and both sets of delivery men were very nice. Our driveway is 1/10th of a mile long and curvy. Both drivers backed down our driveway without going off on the side. Not an easy task at all. We will certainly return to Suburban for all of our furniture purchases! ~Sharon

Our delivery drivers are rock stars, are they not? And we’re so happy Elise was able to help you find the perfect furniture for your living room! Thanks so much for the kind words!


We purchased a king mattress, box spring, and frame from Margot Gaab yesterday evening. The choices, options, and the service were all above our expectations. The holiday sale and the knowledge of the sales staff made our purchase less painful than expected! Our mattress arrived this morning. We received an automatic phone call that told us the delivery truck was “ten minutes away.” Ten minutes later, two of the most efficient, professional truckers disassembled and removed our old bed. (And were gracious and patience and didn’t mind when we vacuumed under the bed!) Michael and Edwardo had the new bed set up, the old mattress and all the packing gone in minutes. We are extremely happy with the entire Suburban Furniture shopping experience. (A special shout-out to Gene, too!) ~Diane & Peter

Margot, Michael, Edwardo, & Gene all say THANK YOU! They were all extremely glad to be able to help out.


I recently purchased a house full of furniture for my new home. Debi and her husband Gene were so helpful with all of my selections. Everything looks great and fits perfectly. I was able to get the unique look that I was going for. All of the staff at Suburban are kind and friendly. The gentlemen delivering my furniture made it smooth and seamless. They were courteous, polite and efficient. Thanks to all! ~Teresa

No, thank YOU, Teresa! We know how important it is to get that specific look you want, especially in a brand-new home, and we’re so grateful we were able to help you achieve your vision!


Like we said, don’t take it from us. Take the word of all those happy customers (who particularly enjoyed our amazing delivery drivers!). We’re here to make your life a little simpler. Period. So let us.

Stop by our website or one of our convenient locations today to get started achieving your perfect dream home!

Happy Thanksgiving!

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Happy Thanksgiving from the Suburban Furniture gang!

We want to take this opportunity to thank you for letting us serve the Roxbury Township, Morris, Warren and Sussex County and Northern New Jersey areas over the past 50+ years. Customers like YOU are what make this job so amazing and we couldn’t do this without you!

Because our community has treated us so well over the years, we like to give back to our community through support. We belong to the local, state and national Chambers of Commerce. We have contributed to local charities and charitable functions, including the Roxbury and Randolph schools, local churches, Rotary Club, Knights of Columbus, youth sports teams, the Morris County College scholarship fund, Market Street Mission, the Salvation Army, and St. Clare’s Hospital, just to name a few. We have also sponsored Child Safety Day here at the store with the Roxbury Police for several years. It’s our way to show how much we appreciate you guys – you are wonderful!

We hope you have a wonderful Thanksgiving (or Friendsgiving) day with your family and friends!

What’s the Word on the Street?

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Hey, we’re always telling you how awesome we are – how we have the best brands and greatest selection, how our customer service is top notch and our prices can’t be beat – but don’t just take our word for it! Listen to our customers and what they have to say – they’d know better than us, right? Here’s the word on the street:


Dear Ken, I just wanted to write you and let you know what a wonderful experience we had with Margot, and the store itself. We recently purchased a sofa and from the minute we walked in, Margot was so accommodating. She had so much patience (I brought 2 young kids with me who both happened to be in a “mood”), was so honest (didn’t steer me into purchasing a higher-end sofa – she knew the sofa was “temporary” going into a den with 2 young kids), and even suggested I talk to the designer to help confirm a floor plan. The delivery was prompt and price was more than fair. We would definitely would shop here again. Looking forward to it. Thank you and keep up the good work!” ~Sari

Thanks, Sari! We’re so happy Margot was able to help you and your family out!


Most people start writing you a letter because they were dissatisfied with the service, well, I would like to do the opposite. I started looking for my living room furniture over a year ago, coming periodically to your store and believe me, I’m in sales myself but I wouldn’t want to deal with myself. Maybe I’m not difficult but it takes me a long time to make a decision. So after a year most of your sales team knew my first and last name (which was embarrassing!). I have to tell you, your sales people always treated me with a lot of patience, respect and helpfulness. You should be very proud to have such a sales team behind you. I would like to name Debi Weinstein who stayed with me for my long journey and at the end sold me a beautiful sofa. Her knowledge and patience, always welcoming me into your store with a big smile ended with a positive result for her and me. I don’t want to forget your wonderful designer Paul Kepler who spent endless time helping me with selecting fabric, style, etc. I would also like to mention Rob Watterworth who helped me and didn’t even make any money on me. He spent time with me after I bought my sofa. Debi and Paul helped me even after my purchase with suggesting carpet and paint colors. That’s what I call SERVICE!! You must train and expect a lot from your sales team. Being in real estate, your store will come up every now and then with customers, and I will be recommending your store as the place to go and get beautiful furniture. With a great selection and fantastic salespeople and designers. I can’t wait to get my new sofa in my living room! Please tell your sales team, thank you from the bottom of my heart.” ~Eva

Wow! Thank YOU from the bottom of our hearts for this amazing letter, Eva!


We just wanted to take a moment to tell you about our experience at Suburban Furniture with our sales rep, George Bolen. George was great to work with! He is extremely honest, professional and knowledgeable and was able to help direct us to exactly what we were looking for! We purchased our living room and dining room furniture from Suburban and will be back soon to start our hunt for the perfect bedroom set! We are really looking forward to working with him again!” ~John & Cathy

We told George what you guys said, John & Cathy, and he said to tell you THANK YOU for the compliment! He also said he can’t wait to help you find your bedroom set, so come by soon!


Like we said, don’t take it from us. Take the word of all those happy customers (who particularly enjoyed our fabulous customer service). We’re here to make your life a little simpler. Period. So let us.

And stop by right now because the entire store is ½ off!

A Thank You and a Happy 2015!

2015 New Year celebration

A new year brings time to reflect on an awesome year in 2014 and a great year to come in 2015. We want to take a moment to thank our loyal clients and shoppers who have visited Suburban Furniture and who continue to support our business. We are so grateful to enter a new year and offer you the continued best specials in the area and the best quality of furniture.

Headed into 2015, we look forward to expanding our showroom, in addition to our Suburban Furniture family. As always, please don’t hesitate to reach out if we can answer any questions or assist in any way. We are always open to our visitors’ suggestions and feedback.

We look forward to serving you in the new year. Happy 2015 to you all!