Blog Archives

What’s the Word on the Street?

Thank-You

Hey, we’re always telling you how awesome we are – how we have the best brands and greatest selection, how our customer service is top notch and our prices can’t be beat – but don’t just take our word for it! Listen to our customers and what they have to say – they’d know better than us, right? Here’s the word on the street:


My husband and I recently purchased a living room sectional and two recliner chairs, We are very pleased with our purchases. We had bought 2 recliners 18 months ago. They were terrible. They were difficult to use and did not stay in the reclining position. We spent a great deal of time at Suburban finding just the right one. Actually we had a couple that we were interested in, all American made. We are super happy with our choice. They are very comfortable, really soft micro fiber fabric. We were able to choose our fabric at no additional cost, plus we were able to have them made in swivel recliner style. Our sectional is exactly what we wanted. Elise spent a great deal of time with us helping us make our decision. The furniture was delivered at two different times and both sets of delivery men were very nice. Our driveway is 1/10th of a mile long and curvy. Both drivers backed down our driveway without going off on the side. Not an easy task at all. We will certainly return to Suburban for all of our furniture purchases! ~Sharon

Our delivery drivers are rock stars, are they not? And we’re so happy Elise was able to help you find the perfect furniture for your living room! Thanks so much for the kind words!


We purchased a king mattress, box spring, and frame from Margot Gaab yesterday evening. The choices, options, and the service were all above our expectations. The holiday sale and the knowledge of the sales staff made our purchase less painful than expected! Our mattress arrived this morning. We received an automatic phone call that told us the delivery truck was “ten minutes away.” Ten minutes later, two of the most efficient, professional truckers disassembled and removed our old bed. (And were gracious and patience and didn’t mind when we vacuumed under the bed!) Michael and Edwardo had the new bed set up, the old mattress and all the packing gone in minutes. We are extremely happy with the entire Suburban Furniture shopping experience. (A special shout-out to Gene, too!) ~Diane & Peter

Margot, Michael, Edwardo, & Gene all say THANK YOU! They were all extremely glad to be able to help out.


I recently purchased a house full of furniture for my new home. Debi and her husband Gene were so helpful with all of my selections. Everything looks great and fits perfectly. I was able to get the unique look that I was going for. All of the staff at Suburban are kind and friendly. The gentlemen delivering my furniture made it smooth and seamless. They were courteous, polite and efficient. Thanks to all! ~Teresa

No, thank YOU, Teresa! We know how important it is to get that specific look you want, especially in a brand-new home, and we’re so grateful we were able to help you achieve your vision!


Like we said, don’t take it from us. Take the word of all those happy customers (who particularly enjoyed our amazing delivery drivers!). We’re here to make your life a little simpler. Period. So let us.

Stop by our website or one of our convenient locations today to get started achieving your perfect dream home!

We LOVE Our Customers!

thank-you-blocks1

We’re HUGE fan of our customers – YOU GUYS! And we love that you all are such HUGE fans of ours too! Thank you so much for the kind words, guys!!!


“Margot, Thank you so much for taking care of the seam and body issues on the sofa. I never expected to get new items – I thought someone with a needle, thread, and know how would just come do a repair. This was really above and beyond my expectations. You have a customer for life! Hope all is well. Have a great day.” ~Susan


“Hi Michele, I just want to say thanks for your help with the problem we had and we can’t say enough about you and Suburban. The new couch and chair are great looking and very comfortable. My wife and I think you went above and beyond to help us. When we get ready to buy new furniture we know were to come.” ~Pat & Paul


“Hi Robert and Elise, a follow up to my recent conversation with Elise, one of your floor representatives at the Succasunna location. I wanted to thank you again for the spectacular service and support provided during the purchase of our newest couch. They say nothing in life is simple, and as we know ordering this piece of furniture fell into that category. We’ve enjoyed all of our purchases provided by Elyse and wouldn’t hesitate to recommend suburban furniture again. Thanks again for your help and perseverance with this order!” ~~John & Val

Thanks guys! You really ARE the best!