Blog Archives
Winter Sale is On Now!
It’s the season of staying indoors, so why not make your home as comfortable as possible? Whether your home needs a new sofa, new recliner, or even a fireplace to chase away the cold, Suburban Furniture is sure to have it. And right now is the perfect time to winterize your home because we’re in the midst of our Winter Sale where everything is up to ½ off! Not only is everything up to ½ off, but we’re offering 6 months of interest-free financing with same day delivery available!
And no matter what you choose for your home, we have you covered with our five-year protection plan. From rips, tears, punctures, and burns, to stains and scratches, we got you covered. For more details, visit our website, then stop by our store to update your home for winter. Sale ends February 3rd, so don’t waste time!
What’s the Word on the Street?
We’re always telling you how awesome we are – how we have the best brands and greatest selection, how our customer service is top notch and our prices can’t be beat – but don’t just take our word for it! Listen to our customers and what they have to say – they’d know better than us, right? Here’s the word on the street:
“I recently have had the pleasure of working with Debi Weinstein and Paul Kepler. They assisted me in re-decorating my family room. I want to commend their professionalism and expertise in assisting me to make great choices. I am delighted with the furniture they helped me select. The home consultation was of great benefit in providing Paul and Debi with room size, colors and what I wanted to achieve with new furniture. You are very fortunate to have these two employees who provide great guidance and service.” ~Catherine
Thanks, Catherine! We’ll be sure to pass along your commendation and we’re super happy you’re so delighted!
“Martin and Ken, I cannot thank you enough for the assistance provided. I was expecting a simple “we don’t sell that anymore – would you like to buy a new bed?” response, but instead you offered spare parts from the warehouse without any prompting or begging from me. Martin was more than helpful when I arrived – scouring the warehouse for rails that matched so the depth would be the same and the mattress would not be on a slant. He also provided materials to make new pegs and explained the whole process very clearly to me, one who is not an expert with tools and minor construction. I’m happy to say that everything worked out perfectly! The bed is sturdier than before and we have been sleeping comfortable since I picked up the parts from the warehouse last Saturday. This high level of customer service is sadly far too rare these days. I truly appreciate your help and will be recommending your store to all of my friends.”~Pat
We’re always happy to provide assistance, Pat, and going above and beyond is something we strongly believe in. Thanks for the kind words!
“Hi Margot, I just wanted to let you know we absolutely LOVE the furniture. It fits great in our space and is wonderful quality. the delivery guys were also wonderful – one of them had been here for our dining table and remembered Fiona. Just wanted to thank you for the wonderful service, I’m so glad we were able to come back to you for a second purchase. Thanks Again!”~Kathy
You are SO welcome, Kathy! WE love that YOU love the furniture and had a wonderful experience!
Like we said, don’t take it from us. Take the word of our many, many happy customers. We’re here to make your life a little simpler. Period. So let us. Oh, and by the way – thank YOU, guys. Our clients are the BEST!
Featured Brand: Uttermost
We love telling you more about some of the brands we carry and we hope you enjoy learning more about some of your favorite brands as well! Today we’d like to tell you a little more about Uttermost. Sit back, relax and have a closer look at Uttermost!
Uttermost offers the broadest selection of Mirrors in the industry, as well as one of the most extensive lines of Art, Metal Wall Décor, and Accessories. In the spring of 2002, Uttermost introduced Lamps, which is now the fastest growing major Lamp line in the country. In January of 2006, Uttermost introduced a complete line of lighting fixtures. These lighting fixtures are available exclusively through professional lighting retailers. Uttermost manufactures mirrors, art, metal wall art, lamps, accessories, clocks and lighting fixtures.
The Uttermost culture is founded on the concept of partners in business. From the Designer who envisions and creates the new idea to the craftsman in the factory who transforms that idea into a finished product, to the Retailer who selects and merchandises that new item, they’re all dependent on each other. So Uttermost’s outlook is one of mutual respect for all of their partners in business.
Uttermost offers one of the most broad and most current product lines in the world. Their line includes accent furniture, decorative mirrors, alternative wall, art, clocks, lamps, lighting fixtures, botanicals, and accessories. Recently added to their line is the best selling products from Austin Reproductions as well as the entire Timeworks line of clocks.
While they focus every day on developing the latest designs, they know that good design means nothing without quality manufacturing. You can be certain that on Uttermost products, no shortcuts are taken in manufacturing to make sure their products exceed expectations.
What’s the Word on the Street?
Hey, we’re always telling you how awesome we are – how we have the best brands and greatest selection, how our customer service is top notch and our prices can’t be beat – but don’t just take our word for it! Listen to our customers and what they have to say – they’d know better than us, right? Here’s the word on the street:
“Dear Ken, I just wanted to write you and let you know what a wonderful experience we had with Margot, and the store itself. We recently purchased a sofa and from the minute we walked in, Margot was so accommodating. She had so much patience (I brought 2 young kids with me who both happened to be in a “mood”), was so honest (didn’t steer me into purchasing a higher-end sofa – she knew the sofa was “temporary” going into a den with 2 young kids), and even suggested I talk to the designer to help confirm a floor plan. The delivery was prompt and price was more than fair. We would definitely would shop here again. Looking forward to it. Thank you and keep up the good work!” ~Sari
Thanks, Sari! We’re so happy Margot was able to help you and your family out!
“Most people start writing you a letter because they were dissatisfied with the service, well, I would like to do the opposite. I started looking for my living room furniture over a year ago, coming periodically to your store and believe me, I’m in sales myself but I wouldn’t want to deal with myself. Maybe I’m not difficult but it takes me a long time to make a decision. So after a year most of your sales team knew my first and last name (which was embarrassing!). I have to tell you, your sales people always treated me with a lot of patience, respect and helpfulness. You should be very proud to have such a sales team behind you. I would like to name Debi Weinstein who stayed with me for my long journey and at the end sold me a beautiful sofa. Her knowledge and patience, always welcoming me into your store with a big smile ended with a positive result for her and me. I don’t want to forget your wonderful designer Paul Kepler who spent endless time helping me with selecting fabric, style, etc. I would also like to mention Rob Watterworth who helped me and didn’t even make any money on me. He spent time with me after I bought my sofa. Debi and Paul helped me even after my purchase with suggesting carpet and paint colors. That’s what I call SERVICE!! You must train and expect a lot from your sales team. Being in real estate, your store will come up every now and then with customers, and I will be recommending your store as the place to go and get beautiful furniture. With a great selection and fantastic salespeople and designers. I can’t wait to get my new sofa in my living room! Please tell your sales team, thank you from the bottom of my heart.” ~Eva
Wow! Thank YOU from the bottom of our hearts for this amazing letter, Eva!
“We just wanted to take a moment to tell you about our experience at Suburban Furniture with our sales rep, George Bolen. George was great to work with! He is extremely honest, professional and knowledgeable and was able to help direct us to exactly what we were looking for! We purchased our living room and dining room furniture from Suburban and will be back soon to start our hunt for the perfect bedroom set! We are really looking forward to working with him again!” ~John & Cathy
We told George what you guys said, John & Cathy, and he said to tell you THANK YOU for the compliment! He also said he can’t wait to help you find your bedroom set, so come by soon!
Like we said, don’t take it from us. Take the word of all those happy customers (who particularly enjoyed our fabulous customer service). We’re here to make your life a little simpler. Period. So let us.
And stop by right now because the entire store is ½ off!
Price Matching Guaranteed!
It doesn’t happen often (trust us!) but occasionally you may find a competitor who has the item of furniture you’re looking for at a lower price. No problem! We match almost all local competitors’ prices. Here’s how it works.
We’ll match almost any local competitor’s price on an identical brand new item. We’ll need to verify the price. We consider any store within 45 miles a “local” competitor. Not all prices can be matched. If we can’t match the price, we’ll let you know why.
Some of the prices that may not be matched include web prices. Why? There’s little risk in buying books and shoes online. Not so with furniture, which is bulky and needs to be treated with extra special care. We’ll match almost any local store (whether they offer Suburban’s level of expertise or not), but there’s going to be a modest price difference between local and web-only stores. Keep in mind that web-only stores often advertise free “curbside delivery” but charge handsomely for in home white glove delivery that comes standard with local store delivery charges. Many of our competitors local and on-line also impose lofty restocking fees for cancellations, whereas Suburban does not. Plus, local stores like Suburban can offer personalized service and years of experience that web-only stores cannot. Not all furniture stores are equal, especially when it comes to service and delivery. Please make sure you read others’ pricing, service, returns and delivery policies to know if you are making an apples to apples comparison. But listen, if you find a difference you feel is excessive, bring it to our attention; we want your business!
Okay, but what if you’ve already purchased an item and THEN find it for a lower price at a different place? Again, not a problem! If you see the exact same item at a local furniture store for less within 30 days of your purchase, we will adjust the price or give you store credit. It’s quite simple. If you haven’t received your delivery yet, we adjust your order to match the sale items of the other store. If you have received your delivery in the last 30 days, we will give you store credit for the difference.
So to sum up:
• If you find a lower price on an identical item at a local competitor’s store or website, we’ll do our best to match it; if we can’t we will explain why
• Pricing not listed on websites must be verified via phone, print advertisement or written quote
• Price matching cannot be combined with other offers not available at the competitor
• “Local” competitors are those with a physical presence in the same city or within 45 miles of our store
• Limited quantity specials, closeouts, floor samples, damaged/as-is items are excluded
• We reserve the right to limit quantities
Then just give us a call or email with what you’ve found: 973-927-7100 or sales@suburbanfurn.com
We work hard at being the best, here at Suburban Furniture, and that involves making sure our customers are happy and satisfied. Don’t hesitate to reach out if you have a question! Happy shopping!
How’s 67% Off Sound?
Did Valentine’s Day break the bank? Don’t worry, we’ve got you covered. Drop by our Presidents’ Day Sale where you’ll find storewide savings up to 67% off! Not only that but we’ve got an instant sales tax rebate, 5 years free financing and free delivery! The whole deal is a total steal.
P.S. We’re having a Presidents’ Day Mattress Sale as well!
Featured Brand: Natuzzi Editions
We love telling you more about some of the brands we carry and we hope you enjoy learning more about some of your favorite brands as well! Today we’d like to tell you a little more about Natuzzi Editions. So sit back, relax and have a closer look at what Natuzzi Editions is all about.
Natuzzi Editions strives to bring you the latest in fashionable and comfortable upholstered furniture. The options are endless and covers are offered to fit your lifestyle in leather, Dreamfibre and designer fabrics. Their furniture styles are designed with you mind – classic, casual, modern, modular and motion. They offer choices fit for every lifestyle – whether it is the office, the living room or the bedroom. Who wouldn’t want to buy a piece of furniture that stands up to its name? Natuzzi Editions is the Essence of Comfort.
Natuzzi Editions combines detail in design and Italian flair for everyday living. Offering styles for every taste and every situation from classic to modern, motion to casual, day to night. Luxury upholstered furniture in an array of covers including leather, microfibre and superb fabrics…all tailored for North America from the world leader in leather furniture. When you desire nothing but the best, you will have confidence in knowing you made the best decision.
Visit our website today to browse their selection of beautiful furniture!
Extra, Extra! Read All About It!
Suburban Furniture is celebrating it’s 50th anniversary (where does the time go?) and we couldn’t be more excited! We’ve been here since astronauts first walked in space and the Beatles and the Rolling Stones came on the scene. How groovy is that? You know we couldn’t let an opportunity like this pass us by without having a special event so we’re throwing our biggest sale EVER. Through June 21st, everything in the store will be 50% off. You read that right – 50% off on everything. So come on out and celebrate our anniversary with us!
Welcome to Black Friday!
Thursday is Thanksgiving and the day after that means Black Friday! And this year we have a crazy, amazing Black Friday sale just for you! The doors open up at 7AM this Friday morning and not only do we have store wide savings of 67% BUT:
- From 7-10AM on Friday, we’ll have a DOUBLE SALES TAX REBATE!
- Free Delibery Rebate!
- 3 years interest free!
- And MORE!
So be sure to come by for our biggest sale this year!
Suburban Furniture 