Monthly Archives: November 2015
A Reminder About Our Return Policy
The holidays are a crazy, crazy time. And unfortunately, we don’t always get what we want for Christmas (or give what someone else wants for that matter). No worries though because we’ve got you covered! A quick reminder of how our return policy works:
Suburban Furniture has a very flexible re-selection process to help you find something different that will make you (or your giftee) happy and your home looking even better.
No Restocking Fees for Stocked Items! Shop with confidence at Suburban Furniture with our Hassle Free Returns on In Stock items. Stock items are items we stock in our warehouse and are as EXACTLY shown in our showroom. If, within 30 days of receiving your in stock merchandise, you are not totally satisfied with your purchase, return it for a full refund of your merchandise total plus taxes on the merchandise. Delivery fees to and from your home are non-refundable.
If you re-select new merchandise, we will waive the pick-up charge. New delivery charges will apply on your new purchase.
Returns of Special Order Items or Clearance. Special order items are those on our website not stocked in our warehouse and/or items not as exactly shown in our showroom. If, within 30 days of receiving your special order or Clearance merchandise, you are not totally satisfied with your purchase, return it for a full refund minus a 30% restocking fee. Delivery fees to and from your home are non-refundable. Allow us to help you re-select new merchandise. For that, there is only a 10% re-selection fee plus new delivery charges. If the items you re-select are of lesser value, you will receive a store credit for the difference. There are no returns or re-selections after 30 days of receipt of your merchandise.
Returned merchandise must be in its original, unmodified, undamaged condition with all its parts. If you picked up your merchandise and are returning it, it must be carefully wrapped to avoid damage. We will contact you if there are any issues with your return. Refunds are processed within 72 hours of your merchandise being received back in our warehouse. For your security, we do not keep your credit card information on file. We will need that info to process the refund. In the event you paid by check, debit card or cash, you will be issued a check.
Brand Feature: Liberty Furniture
We love telling you more about some of the brands we carry and we hope you’re enjoying learning more about some of your favorite brands as well! Today we’d like to tell you a little more about Liberty Furniture. So sit back and relax and have a closer look at what Liberty Furniture is all about.
Liberty is a privately owned business that designs value-driven, quality furniture. In 1992, Richard Brian took the opportunity to start his own business. He began with a vision of a company that would thrive on the values of hard-work, fairness, and integrity. With only seven people and a modest section of warehouse in west Atlanta, Liberty Furniture opened its doors selling only wood chairs and laminate table tops.
Steadily, the company introduced more casual dining styles and the vision that was Liberty began to take form. Early on, when Liberty could only afford a basement level showroom in High Point, Mr. Brian would take chairs out to the street in order to entice customers. This initiative and passion for success is visible to this day and is at the very heart of Liberty.
Liberty Furniture is a dedicated provider of all wood products including bedroom, dining, entertainment, occasional and home office categories. Their products were developed using years of knowledge coupled with a vision of the future. By working with industry leading designers and top tier factories, Liberty is well positioned to provide quality products at a great value. They use high-quality wood with the best veneers and conduct an extensive, detail-oriented finishing process, including some level of distressing. In addition, they build their products with high-level hardware to ensure durability. Liberty is widely recognized for its innovative strategies, enjoying private label relationships with some of the America’s Top 100 Furniture Retailers.
Why not visit our site or one of our stores today to see what Liberty has to offer YOU? You might just find your next favorite piece of furniture!